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Individual Introductions
From AgriLife WIki
As part of the individual introductions by the participants as this conference, they were asked to share what they felt was a major challenge in their IT environments. Below is a partial list of the challenges mentioned.
- viruses/malware
- distance
- communications
- people seeing us as a resource
- appropriate staffing/funding
- lack of continuity
- password control
- managing clients
- user education
- keeping up with technology
- training assistants
- people & budgets
- unanticipated results
- training
- diverse platforms
- branding
- keep Ed Smith happy
- keeping things running while trying to do new things
- maintaining computers in 43 counties
- sharing of knowledge among IT support
- user understanding of software value
- learning things that EIT can offer
- staying current on technology
- getting department updated
- not having money in the right accounts
- convincing management of the value of security
- getting people to understand we are here to help
- user training
- training versus our doing it for them
In addition, they were also asked to identify some opportunities for improvement. Just a few were mentioned, but they included the following:
- use of thin client technology
- seeing us as a resource
- deploying Zenworks
- centralized management
- training each other
- standardization
- video storage/compression
- policy enforcement
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